Monday, February 22, 2016

Best interview technique....Quick read!


This not related to medicine, physicians, or the finance of medicine. This is just a story about a guy in business that teaches what really matters!



How would you react? Charles Schwab CEO tells how he interviews job candidates over breakfast - and makes the restaurant mess up their order to test their reaction

·        Walt Bettinger shows up early and promises a good tip for the mistake 

·        He said it's a way to see how prospective employees deal with adversity 

·        Bettinger wants to see what's in their 'heart' instead of their head  






When a restaurant messes up your order, what do you do? 

That answer could determine whether you get a job at Charles Schwab, CEO Walt Bettinger has revealed.

Before taking job candidates on a breakfast interview, Bettinger shows up early and asks the restaurant to purposely mess up the order, with the promise of a good tip in exchange.


Bettinger says that he's most concerned about a prospective employee's character, and this is a test to see how they deal with adversity, he told the New York Times

'Are they upset, are they frustrated, or are they understanding? Life is like that, and business is like that,' he explained. 

'It's just another way to look inside their heart rather than their head.' 

And the heart is what Bettinger is trying to understand, asking candidates about their greatest successes in life before he offers them a job at the brokerage and banking company.



'What I'm looking for is whether their view of the world really revolves around others, or whether it revolves around them,' he said. 

'And I'll ask then about their greatest failures in their life and see whether they own them or whether they were somebody else's fault.'  

Bettinger revealed in the same interview that it was one of his last college exams, which ruined his perfect 4.0 average, that reminded him how important it was to recognize the people 'who do the real work'. 



After spending hours memorizing formulas for calculations, a young Bettinger showed up to find that the text was merely a blank sheet of paper. 

'The professor said, "I've taught you everything I can teach you about business in the last 10 weeks.'

'But the most important message, the most important question, is this: What's the name of the lady who cleans this building?' 

Bettinger didn't know. He failed and got a B in the class.

'That had a powerful impact,' he said. 'Her name was Dottie, and I didn't know Dottie. I'd seen her, but I'd never taken the time to ask her name.' 

'I've tried to know every Dottie I've worked with ever since. It was a great reminder of what really matters in life.'  

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