The
Veterans Administration and The Department of Defense tried this back in the
1980s. It didn’t work! Patients will not keep the appointments once they figure
out they are part of an audience all vying for The Doctor’s affection!
Group
Appointments With Doctors: When Three Isn't A Crowd
More doctors are holding appointments with multiple patients, a
trend some say may help ease a forecasted shortage of physicians.
By Michelle Andrews, Kaiser Health News
TUESDAY, March 19, 2013 (Kaiser Health News) — When visiting the doctor, there may be
strength in numbers.
In recent years, a growing number of doctors
have begun holding group appointments — seeing up to a dozen patients with
similar medical concerns all at once. Advocates of the approach say such visits
allow doctors to treat more patients, spend more time with them (even if not
one-on-one), increase appointment availability and improve health outcomes.
Some see group appointments as a way to ease
looming physician shortages. According to a study
published in December, meeting the country's health-care needs
will require nearly 52,000 additional primary-care physicians by 2025. More
than 8,000 of that total will be needed for the more than 27 million people
newly insured under the Affordable Care Act.
"With Obamacare, we're going to get a lot
of previously uninsured people coming into the system, and the question will be
'How are we going to service these people well?' " says Edward Noffsinger, who
has developed group-visit models and consults with providers on their
implementation. With that approach, "doctors can be more efficient and
patients can have more time with their doctors."
Some of the most successful shared
appointments bring together patients with the same chronic condition, such as
diabetes or heart disease. For example, in a diabetes group visit, a doctor
might ask everyone to remove their shoes so he can examine their feet for sores
or signs of infection, among other things. A typical session lasts up to two
hours. In addition to answering questions and examining patients, the doctor
often leads a discussion, often assisted by a nurse.
Insurance typically covers a group appointment
just as it would an individual appointment; there is no change in the co-pay
amount. Insurers generally focus on the level of care provided rather than where
it's provided or how many people are in the room, Noffsinger says.
Some patients say there are advantages to the
group setting. "Patients like the diversity of issues discussed,"
Noffsinger says. "And they like getting 2 hours with their doctor."
Patients sign an agreement promising not to
disclose what they discuss at the meeting. Although some patients are initially
hesitant about the approach, doctors say their shyness generally evaporates
quickly.
"We tell people, 'You don't have to say
anything,' " says Edward Shahady, medical director of the Diabetes Master
Clinician Program at the Florida Academy of Family Physicians
Foundation in Jacksonville. Shahady trains medical residents and physicians to
conduct group visits with diabetes patients. "But give them 10 minutes,
and they're talking about their sex lives."
Though group appointments may allow doctors to
increase the number of patients they see and thereby boost their income, many
doctors are uncomfortable with the concept, experts say, because they're used
to taking a more authoritative approach with patients rather than facilitating
a discussion with them.
According to the American Academy of Family
Physicians, 12.7 percent of family physicians conducted group visits in 2010,
up from 5.7 percent in 2005.
Some studies have found that group visits can
improve health outcomes. In an Italian trial that randomly assigned more than
800 Type 2 diabetes patients to either group or individual care, the group
patients had lower blood glucose, blood pressure, cholesterol and BMI levels
after four years than the patients receiving individual care.
Doctors say patients may learn more from each
other than they do from physicians. "Patients really want to hear what
others patients are experiencing, " Shahady says.
Jake Padilla of Westminster, Colo.,
participated in his first group visit more than a decade ago, shortly after he
had heart bypass surgery.
Padilla, now 67, continued to attend group
appointments geared to primary-care patients' concerns for years after that at
the Kaiser Permanente outpatient clinic near his home. (Kaiser Health News is
not affiliated with Kaiser Permanente.) He usually went once a month or so, and
the members of the group constantly changed.
One woman who attended the group was 102 years
old, he remembers. Fellow patients wanted to know how she managed to live that
long. One of her secrets, she said, was deep breathing. Padilla has since used
that advice when his blood pressure gets out of control.
But group visits aren't for everyone.
Padilla's wife, Tedi, went to one meeting with him and never went back.
"She said she didn't have time to sit
there and listen to all those patients," he says.
Kaiser Health
News is an editorially independent program of the Henry J.
Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and
communications organization not affiliated with Kaiser Permanente.
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